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Incidant compte externe - failure: COPY failed, UID COPY failed


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#1 benhool

benhool

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Posté 07 décembre 2016 - 20:14

Salut à tous et merci d'avance

Sur Zimbra 8.7.1 Ubuntu Server, j'ai configuré un compte externe qui pointe vers le serveur Exchange 2013 existant.

J'ai fais ces modifs pour l'acceptation du certificat auto-signé:
  • zmlocalconfig -e javamail_imap_enable_starttls=false
  • zmlocalconfig -e ssl_allow_accept_untrusted_certs=true
  • zmlocalconfig -e ssl_allow_untrusted_certs=true
  • zmlocalconfig -e data_source_trust_self_signed_certs=true

Authentification AD, création du compte, Synchro des dossiers, tout roule parfaitement.... Aucuns soucis.
Je reviens le lendemain, impossible de synchroniser le même compte.

Je vérifie les paramétres, login, mdp, tout roule bien mais impossible de faire une synchro.
Je supprime le compte, je le re-créée, tout roule... et le lendemain re-belote, impossible de re-synchroniser:

exchange (en erreur depuis : 7/12/16 8:51)
Erreur – system failure: Folder sync failed, system failure: Synchronization of folder '/exchange/INBOX' failed, system failure: COPY failed, UID COPY failed: Error in response, Invalid COPYUID result

Log mailbox.log

2016-12-07 08:51:25,677 INFO  [qtp1684106402-441:https:https://zimbra.mondomaine.local/service/soap/GetImportStatusRequest] [name=benhool@mondomaine.local;mid=3;ip=192.168.0.6;port=49876;ua=ZimbraWebClient - FF44 (Linux)/8.7.1_GA_1670;] soap - GetImportStatusRequest elapsed=1
2016-12-07 08:51:38,330 INFO  [MailboxPurge] [name=benhool@mondomaine.local;mid=3;] purge - Purging messages.
2016-12-07 08:54:00,652 INFO  [qtp1684106402-457:https:https://zimbra.mondomaine.local/service/soap/ImportDataRequest] [name=benhool@mondomaine.local;mid=3;ip=192.168.0.6;port=49884;ua=ZimbraWebClient - FF44 (Linux)/8.7.1_GA_1670;ds=exchange;] soap - ImportDataRequest elapsed=0
2016-12-07 08:54:00,652 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Requested import.
2016-12-07 08:54:00,653 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Importing data for data source 'exchange'
2016-12-07 08:54:01,004 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'INBOX': syncing remote folder INBOX
2016-12-07 08:54:01,004 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'INBOX/Veeam': syncing remote folder INBOX/Veeam
2016-12-07 08:54:01,004 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'INBOX/SPAM': syncing remote folder INBOX/SPAM
2016-12-07 08:54:01,004 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'INBOX/PopCon': syncing remote folder INBOX/PopCon
2016-12-07 08:54:01,005 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'Éléments supprimés': syncing remote folder Éléments supprimés
2016-12-07 08:54:01,005 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'Éléments envoyés': syncing remote folder Éléments envoyés
2016-12-07 08:54:01,005 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'Tâches': syncing remote folder Tâches
2016-12-07 08:54:01,005 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'Trash': syncing remote folder Trash
2016-12-07 08:54:01,005 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'Sent Messages': syncing remote folder Sent Messages
2016-12-07 08:54:01,005 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'Notes': syncing remote folder Notes
2016-12-07 08:54:01,005 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'Journal': syncing remote folder Journal
2016-12-07 08:54:01,005 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'Deleted Messages': syncing remote folder Deleted Messages
2016-12-07 08:54:01,005 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'Courier indésirable': syncing remote folder Courier indésirable
2016-12-07 08:54:01,005 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'Contacts': syncing remote folder Contacts
2016-12-07 08:54:01,005 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'Calendrier': syncing remote folder Calendrier
2016-12-07 08:54:01,005 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'Brouillons': syncing remote folder Brouillons
2016-12-07 08:54:01,005 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Remote folder 'Boîte d'envoi': syncing remote folder Boîte d'envoi
2016-12-07 08:54:01,147 ERROR [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - COPY failed
com.zimbra.cs.mailclient.CommandFailedException: UID COPY failed: Error in response
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(ImapRequest.java:212)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:105)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:113)
    at com.zimbra.cs.datasource.imap.RemoteFolder.copyMessage(RemoteFolder.java:82)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.moveMessage(ImapFolderSync.java:1117)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.moveMessages(ImapFolderSync.java:1085)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncMessages(ImapFolderSync.java:341)
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:339)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFolders(ImapSync.java:250)
    at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:175)
    at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:147)
    at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:379)
    at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:335)
    at com.zimbra.cs.datasource.DataSourceManager$1.run(DataSourceManager.java:322)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)
Caused by: com.zimbra.cs.mailclient.ParseException: Invalid COPYUID result
    at com.zimbra.cs.mailclient.imap.CopyResult.parse(CopyResult.java:40)
    at com.zimbra.cs.mailclient.imap.ResponseText.readCode(ResponseText.java:91)
    at com.zimbra.cs.mailclient.imap.ResponseText.read(ResponseText.java:46)
    at com.zimbra.cs.mailclient.imap.ImapResponse.readTagged(ImapResponse.java:139)
    at com.zimbra.cs.mailclient.imap.ImapResponse.readResponse(ImapResponse.java:55)
    at com.zimbra.cs.mailclient.imap.ImapResponse.read(ImapResponse.java:40)
    at com.zimbra.cs.mailclient.imap.ImapConnection.readResponse(ImapConnection.java:656)
    at com.zimbra.cs.mailclient.imap.ImapConnection.waitForResponse(ImapConnection.java:649)
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendRequest(ImapConnection.java:517)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:97)
    ... 17 more
2016-12-07 08:54:01,148 ERROR [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Synchronization of folder '/exchange/INBOX' failed
com.zimbra.common.service.ServiceException: system failure: COPY failed
ExceptionId:ImportData-2:1481136841148:d5c5c8baa87f9639
Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:278)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.checkCanContinue(ImapFolderSync.java:1294)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncMessageFailed(ImapFolderSync.java:1260)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.moveMessage(ImapFolderSync.java:1119)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.moveMessages(ImapFolderSync.java:1085)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncMessages(ImapFolderSync.java:341)
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:339)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFolders(ImapSync.java:250)
    at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:175)
    at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:147)
    at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:379)
    at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:335)
    at com.zimbra.cs.datasource.DataSourceManager$1.run(DataSourceManager.java:322)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)
Caused by: com.zimbra.cs.mailclient.CommandFailedException: UID COPY failed: Error in response
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(ImapRequest.java:212)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:105)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:113)
    at com.zimbra.cs.datasource.imap.RemoteFolder.copyMessage(RemoteFolder.java:82)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.moveMessage(ImapFolderSync.java:1117)
    ... 14 more
Caused by: com.zimbra.cs.mailclient.ParseException: Invalid COPYUID result
    at com.zimbra.cs.mailclient.imap.CopyResult.parse(CopyResult.java:40)
    at com.zimbra.cs.mailclient.imap.ResponseText.readCode(ResponseText.java:91)
    at com.zimbra.cs.mailclient.imap.ResponseText.read(ResponseText.java:46)
    at com.zimbra.cs.mailclient.imap.ImapResponse.readTagged(ImapResponse.java:139)
    at com.zimbra.cs.mailclient.imap.ImapResponse.readResponse(ImapResponse.java:55)
    at com.zimbra.cs.mailclient.imap.ImapResponse.read(ImapResponse.java:40)
    at com.zimbra.cs.mailclient.imap.ImapConnection.readResponse(ImapConnection.java:656)
    at com.zimbra.cs.mailclient.imap.ImapConnection.waitForResponse(ImapConnection.java:649)
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendRequest(ImapConnection.java:517)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:97)
    ... 17 more
2016-12-07 08:54:01,150 INFO  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - Import completed for data source 'exchange'
2016-12-07 08:54:01,150 WARN  [ImportData-2] [name=benhool@mondomaine.local;mid=3;ds=exchange;] datasource - On-demand DataSource import failed.
com.zimbra.common.service.ServiceException: system failure: Folder sync failed
ExceptionId:ImportData-2:1481136841148:d5c5c8baa87f9639
Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:278)
    at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:180)
    at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:147)
    at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:379)
    at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:335)
    at com.zimbra.cs.datasource.DataSourceManager$1.run(DataSourceManager.java:322)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)
Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/exchange/INBOX' failed
ExceptionId:ImportData-2:1481136841148:d5c5c8baa87f9639
Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:278)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFailed(ImapSync.java:401)
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:342)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFolders(ImapSync.java:250)
    at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:175)
    ... 9 more
Caused by: com.zimbra.common.service.ServiceException: system failure: COPY failed
ExceptionId:ImportData-2:1481136841148:d5c5c8baa87f9639
Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:278)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.checkCanContinue(ImapFolderSync.java:1294)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncMessageFailed(ImapFolderSync.java:1260)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.moveMessage(ImapFolderSync.java:1119)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.moveMessages(ImapFolderSync.java:1085)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncMessages(ImapFolderSync.java:341)
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:339)
    ... 11 more
Caused by: com.zimbra.cs.mailclient.CommandFailedException: UID COPY failed: Error in response
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(ImapRequest.java:212)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:105)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:113)
    at com.zimbra.cs.datasource.imap.RemoteFolder.copyMessage(RemoteFolder.java:82)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.moveMessage(ImapFolderSync.java:1117)
    ... 14 more
Caused by: com.zimbra.cs.mailclient.ParseException: Invalid COPYUID result
    at com.zimbra.cs.mailclient.imap.CopyResult.parse(CopyResult.java:40)
    at com.zimbra.cs.mailclient.imap.ResponseText.readCode(ResponseText.java:91)
    at com.zimbra.cs.mailclient.imap.ResponseText.read(ResponseText.java:46)
    at com.zimbra.cs.mailclient.imap.ImapResponse.readTagged(ImapResponse.java:139)
    at com.zimbra.cs.mailclient.imap.ImapResponse.readResponse(ImapResponse.java:55)
    at com.zimbra.cs.mailclient.imap.ImapResponse.read(ImapResponse.java:40)
    at com.zimbra.cs.mailclient.imap.ImapConnection.readResponse(ImapConnection.java:656)
    at com.zimbra.cs.mailclient.imap.ImapConnection.waitForResponse(ImapConnection.java:649)
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendRequest(ImapConnection.java:517)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:97)
    ... 17 more
2016-12-07 08:54:06,668 INFO  [qtp1684106402-459:https:https://zimbra.mondomaine.local/service/soap/GetImportStatusRequest] [name=benhool@mondomaine.local;mid=3;ip=192.168.0.6;port=49894;ua=ZimbraWebClient - FF44 (Linux)/8.7.1_GA_1670;] soap - GetImportStatusRequest elapsed=0
2016-12-07 08:54:38,356 INFO  [MailboxPurge] [name=galsync.sxoapxkykp@mondomaine.local;mid=1;] purge - Purging messages.
Zimbra OSE 8.7.1 en test sur VM HyperV - Ubuntu Server 16.04
8Go Ram - datastore 400 Go

#2 benhool

benhool

    Membre avancé

  • Membres
  • 33 messages
  • LocalisationTahiti

Posté 16 décembre 2016 - 20:06

Bon...
J'ai supprimé le compte externe.

J'ai tout recréé en mettant un nom de dossier de stockage différent et ça a l'air de rouler...
Bizarre
Zimbra OSE 8.7.1 en test sur VM HyperV - Ubuntu Server 16.04
8Go Ram - datastore 400 Go




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