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Plantage Webmail et lenteurs


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#1 k-one

k-one

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Posté 27 mars 2019 - 15:56

Bonjour,

Depuis le passage en version Release 8.8.11_GA_3737.RHEL7_64_20181207111719 RHEL7_64 FOSS edition, Patch 8.8.11_P3.
J'ai principalement pour les users tapant le webmail de l’extérieur des lenteurs et plantage du webmail.

J'ai augmenté le nombre de connexion simultannées, idem.
J'ai testé sur d'autre navigateurs = idem
c'est aléatoire comme probleme, quand je regarde la charge du serveur il est à plat 6g de RAM sur 12 les cpu sont au plus bas, la vm est sur une baie full flash..


>>> Sur les postes j'ai le message : Impossible d’accéder au serveur EMPTY_RESPONSE

>>> Dans les logs j'ai ces traces sans arrêt..


13:39:21.227:qtp1286783232-951:https:https://WEBMAIL_DE_LA_SOCIETE.COM/?loginOp=logout REQUEST IP_DU_SITE GET ZM_TEST=true; ZM_AUTH_TOKEN=0_cebb4a68ad115782bfd10952d61f62c1f437f7bd_69643d33363a62663832386636652d363038322d346466342d613531392d3839376638633764613364383b6578703d31333a313535333735383135313535323b747970653d363a7a696d6272613b753d313a613b7469643d393a3830373031313830303b76657273696f6e3d31343a382e382e31315f47415f333733373b637372663d313a313b; JSESSIONID=aqcbt3e3e8x219xeiiyp1vmy2; Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36
13:39:21.227:qtp1286783232-946 OPENED SslConnection@88081ae{NEED_UNWRAP,eio=-1/-1,di=-1} -> HttpConnection@429dbc8c[DecryptedEndPoint@59156c05{/IP_DU_SITE:56127<->443,Open,in,out,-,-,0/60000,HttpConnection}->SelectChannelEndPoint@777feef1{/IP_DU_SITE:56127<->443,Open,in,out,-,-,1/60000,SslConnection}{io=0/0,kio=0,kro=0}][p=HttpParser{s=START,0 of 0},g=HttpGenerator@511519b0{s=START},c=HttpChannelOverHttp@5d947fcd{r=0,c=false,a=IDLE,uri=null}][b=null]
13:39:21.228:qtp1286783232-946 OPENED HttpConnection@429dbc8c[DecryptedEndPoint@59156c05{/IP_DU_SITE:56127<->443,Open,in,out,-,-,1/60000,HttpConnection}->SelectChannelEndPoint@777feef1{/IP_DU_SITE:56127<->443,Open,in,out,-,-,2/60000,SslConnection}{io=0/0,kio=0,kro=0}][p=HttpParser{s=START,0 of 0},g=HttpGenerator@511519b0{s=START},c=HttpChannelOverHttp@5d947fcd{r=0,c=false,a=IDLE,uri=null}][b=null]
13:39:21.255:qtp1286783232-952:http://tityos.tpa.int/service/soap/AuthRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.275:qtp1286783232-917:https:https://WEBMAIL_DE_LA_SOCIETE.COM/service/soap/ModifyPrefsRequest REQUEST IP_DU_SITE POST ZM_TEST=true; ZM_AUTH_TOKEN=0_cebb4a68ad115782bfd10952d61f62c1f437f7bd_69643d33363a62663832386636652d363038322d346466342d613531392d3839376638633764613364383b6578703d31333a313535333735383135313535323b747970653d363a7a696d6272613b753d313a613b7469643d393a3830373031313830303b76657273696f6e3d31343a382e382e31315f47415f333733373b637372663d313a313b; JSESSIONID=aqcbt3e3e8x219xeiiyp1vmy2; Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36
13:39:21.278:qtp1286783232-917:https:https://WEBMAIL_DE_LA_SOCIETE.COM/service/soap/ModifyPrefsRequest RESPONSE 200 text/javascript; charset=utf-8
13:39:21.289:qtp1286783232-952:http://tityos.tpa.int/service/soap/AuthRequest RESPONSE 200 text/xml;charset=utf-8
13:39:21.291:qtp1286783232-946:https:https://WEBMAIL_DE_LA_SOCIETE.COM/service/soap/EndSessionRequest REQUEST IP_DU_SITE POST ZM_TEST=true; ZM_AUTH_TOKEN=0_cebb4a68ad115782bfd10952d61f62c1f437f7bd_69643d33363a62663832386636652d363038322d346466342d613531392d3839376638633764613364383b6578703d31333a313535333735383135313535323b747970653d363a7a696d6272613b753d313a613b7469643d393a3830373031313830303b76657273696f6e3d31343a382e382e31315f47415f333733373b637372663d313a313b; JSESSIONID=aqcbt3e3e8x219xeiiyp1vmy2; Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36
13:39:21.291:qtp1286783232-946:https:https://WEBMAIL_DE_LA_SOCIETE.COM/service/soap/EndSessionRequest RESPONSE 200 text/javascript; charset=utf-8
13:39:21.303:qtp1286783232-817:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.304:qtp1286783232-817:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.306:qtp1286783232-950:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.312:qtp1286783232-950:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.314:qtp1286783232-945:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.315:qtp1286783232-945:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.317:qtp1286783232-917:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.318:qtp1286783232-917:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.320:qtp1286783232-952:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.321:qtp1286783232-952:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.323:qtp1286783232-946:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.324:qtp1286783232-946:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.326:qtp1286783232-817:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.327:qtp1286783232-817:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.329:qtp1286783232-950:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.330:qtp1286783232-950:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.332:qtp1286783232-945:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.333:qtp1286783232-945:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.335:qtp1286783232-917:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.336:qtp1286783232-917:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.337:qtp1286783232-952:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.338:qtp1286783232-952:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.340:qtp1286783232-946:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.341:qtp1286783232-946:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.343:qtp1286783232-817:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.344:qtp1286783232-817:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.347:qtp1286783232-950:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.348:qtp1286783232-950:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.349:qtp1286783232-945:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.350:qtp1286783232-945:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.353:qtp1286783232-917:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780
13:39:21.355:qtp1286783232-917:http://tityos.tpa.int/service/soap/GetInfoRequest RESPONSE 500 text/xml;charset=utf-8
13:39:21.357:qtp1286783232-952:http://tityos.tpa.int/service/soap/GetInfoRequest REQUEST 192.168.69.242 POST null; zclient 8.8.11_GA_3780

Une idée car là je sèche.

Merci d'avance
RSI dans une société de 100 personnes
ZIMBRA OSE 8.8.11 GA_3772  installé sur une vm centOS >> 7.6.1810

#2 Klug

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Posté 27 mars 2019 - 16:01

Tu es sûr d'être en P3 ?

#3 k-one

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Posté 27 mars 2019 - 16:06

Oui le patch à été installé :)

zmcontrol v me sort ça

Release 8.8.11_GA_3737.RHEL7_64_20181207111719 RHEL7_64 FOSS edition, Patch 8.8.11_P3
RSI dans une société de 100 personnes
ZIMBRA OSE 8.8.11 GA_3772  installé sur une vm centOS >> 7.6.1810

#4 Klug

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Posté 27 mars 2019 - 16:21

Les lenteurs et plantages, ça se visualise comment côté users ?
Popups ?

#5 k-one

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Posté 27 mars 2019 - 16:52

Lenteurs, message du serveur popup "impossible d’accéder au serveur" EMPTY_RESPONSE
ou écran qui se fige, blanchit petit rond chrome qui tourne puis sa revient 10 sec après

idem sous IE, EDGE,

Version 73 de chrome (build officiel)
RSI dans une société de 100 personnes
ZIMBRA OSE 8.8.11 GA_3772  installé sur une vm centOS >> 7.6.1810

#6 Klug

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Posté 27 mars 2019 - 16:56

Et avant, c'était quelle version ?

#7 k-one

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Posté 27 mars 2019 - 16:59

De souvenir 8.7.11 FOSS
RSI dans une société de 100 personnes
ZIMBRA OSE 8.8.11 GA_3772  installé sur une vm centOS >> 7.6.1810

#8 Klug

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Posté 27 mars 2019 - 17:07

Donc à priori, pas lié à l'apparition de l'anti DDoS.




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